Friday, September 6, 2013

Victim of the Putatan Platinum Apartment Shitty Situation

On May 2012, I bought one unit of the Putatan Platinum Apartment on a whim, using my government loan.

Last May, we were supposed to collect our keys. There was even this little ribbon cutting shit going on.  It is a Syarikat Perumahan Negara (SPNB) project after all.

However, to my greatest shock, I received a fax stating that I have to pay a whooping RM4710 to clear my "late payment" charges.

I was like, what the fucking fuck?

Apparently, the government made a few late payments, hence according to the T&C, the penalty will be charged to the buyer.  After doing a lot of research, yes, the developer has the right to charge the buyer BECAUSE OF THE INEFFICIENCY OF THE GOVERNMENT.


I'd rather gamble that RM4710 and lose it - at least I know I deserve losing that amount of money.  But this? SOME FUCKER MADE A MISTAKE AND NOW I HAVE TO PAY FOR IT.  

I spoke to the developer and they said they could only give a 20% discount, even though they know it is not the buyer's fault.  A MEASLY 20% DISCOUNT FOR SOMEONE'S FUCKED UP JOB.  They told me to meet the lawyer who was the mediator.  I was also hoping that they, as the LAWYERS would be able to help me settle this shit.  However, they said that they couldn't do anything about it because the transaction is between the developer and the government.  They could only come up with the transaction statement and that's about it.  And I thought lawyers were supposed to defend their clients?  Or was I dealing with the wrong type of lawyer?  Fuck.  They told me to go to SPNB KK branch to meet with an officer there to ask for a waive or at least, the promised 20% discount.

And so I went there and I was met with one of the administrative workers there.  She said that the boss who has the power to decide whether you will shit bricks coming up with almost RM5k, isn't around.  She told me to make an appointment with her boss, and bring the transaction statement.  Then I asked her how much would their boss give a discount. "Oh, that depends on him."


I immediately saw with my own eyes how the government bureaucracy works.

Since I have to wait for the transaction statement to be written by the lawyer, I decided to call Bahagian Peminjaman Perumahan and demand for an explanation.  Guess what?  I WAS PUT ON HOLD FOR 2 FUCKING HOURS.  Like, I can hear people talking in the background or whatever shit they were doing.  No wonder administrative government servants get so much bad rep.  Some of them are real tools.

I immediately gave a 100% thumbs down on customer service on their website, and found that they already scored badly in that department.  Then I sent an angry message on their Facebook page about their crappy service and also about my issue.  The next day, it was replied and all I have to do was write a letter to BPP to request for a waive.

Finally when I got my transaction statement - also it was a testing ordeal as I had to call the lawyer 3 days in a row to ask them to email my statement.  They have already written it but I just couldn't brain why they couldn't email it immediately.  As if they had to buy stamps and envelopes in Africa to send it.

And so when I finally got my transaction statement, I decided to make an appointment with that blowjob-loving dude.  Surprise, surprise - he was on leave!  For more than a week already - I know 'coz I called everyday.  One of the clerks was a real rude bitch, that I immediately lost my faith in government officials.  I did manage to talk to this elusive dude's assistant, but she said that even if her boss can give a 200% discount by just flashing my legs to him, it all depends on the developer whether they would accept the request.


Do you see what's going on?  My shit is being bounced from one party to another, and then back again.

It's like none of them, the government, the lawyer and the developer gives a shit about the buyer.  I'm pretty much convinced some hanky-panky is going on.  I 'm not surprised that my penalty charges will be split among these three devils. 

So again, I went back to the developer.  The previous clerk has resigned.   She probably hung herself, or is now in Boracay enjoying her share.  Luckily, the new clerk is pleasant.  One good news I got was that since I have made payment of RM2000 as booking fee, she'd be able to deduct that amount from my total penalty.  Also, she gave me a 10% discount after just speaking to her boss.

I was getting so sick and tired with this situation that I was actually grateful.  Financial Stockholm Syndrome maybe.

A few days later however, I received a letter from BPP, a letter stating that I as a buyer, is free from the penalty as they have actually made payment on time (statement included).

I couldn't believe my luck as I thought they would just toss my letter into the bin, just assuming it was as their nasi lemak wrapper.  And so I called the developer telling them about my new situation.  And then I was fucked in the ass again.

They did receive the letter from BPP.  But were they obliged to it?  HELL TO THE NO.  Even though both lawyer and government have come up with their own version of transaction statement, the numbers in the developer's statement is the correctest.  So yeah, which ever party made that mistake, I as the buyer is the fucked one.  The sorta nice clerk decided to add another 10% discount though, when she said she couldn't do anything even with a fucking official letter, and only after I said I was promised a 20% discount by the resigned clerk.

And so now from the penalty of RM4710, I now only (STILL) have to pay RM1768.  Fuck me, right?  I asked why won't they charge the government with the penalty.  They said they have nothing to do with the loaner.  Just fuck.

In this situation, I am not the only who is victimised.  There are more people out there who even had to pay a bigger amount than I have, for example, this dude I stumbled upon.  He and so many others that I heard had brought this matter to the house tribunal.  So far I've heard nothing yet with those who did.

I would do the same as well had I not think of the new financial burden I'm having.  I need to get this thing settled so that I can rent it out A.S.A.P.

I'm not sure who is to blame here, all I know that someone out there is just pure evil and horribly corrupted.
By the way there's even a Facebook hate page for SPNB.  

Moral of the story is? When buying a house under SPNB project, make sure you have extra RM5-10K to pay the price for someone's douche move.


Murphy Ng said...

I'm so sorry about your case. I also feel so angry reading this. Hope the problem can be settled soon. If they still kick you around like a ball, probably can group with other victims to get newspapers to report their wrongdoing..

Amanda Christine Wong said...

@Murphy Ng: Thanks. Well, I think a lot of the victims have tried everything, yet so far, nothing is been done. Hopefully there are real fighters out there.

Arms said...

I know this kind of thing happens but I didn't know exact details. Now, reading a victim's story is eye opening. I definitely should be careful and inform my friends about this. Because some of them are also thinking of buying apartments.

Amanda Christine Wong said...

@Arms: As long as they don't buy an apartment under SPNB's project, then it should be fine I think.

Anonymous said...

Try apply for a phone line. You will find out from management that, and i quote "the infrastructure is all already there" and yet for some reason telekom cant come in because the developers dont wanna pay them to come in. Been chasing them for the past 3 months but they are still sitting on their asses, waiting to bring up the issue in the next meeting.

I honestly just want to buy a flamethrower and burn the management office down.

Amanda Christine Wong said...

@Anon: Dafuq? WHYYY